Implementation of ERP requires in-depth insights on the Architecture of the organization as well as of the product itself, before it can be aligned To ensure successful implementation of ERP, DSVC adapts Microsoft Dynamics Sure Step Methodology The Sure Step Methodology involves following stages after the sale of the solution.


The process of optimization and Upgrade is suggested in the second and third phase consecutively.

The cross processes involved simultaneously involves

  • Business Process Analysis
  • Configuration
  • Data Migration
  • Infrastructure
  • Installation
  • Integration
  • Testing
  • Training

The project implementation is jointly supervised by Project Managers at DSVC as well as the customers side. The project management involves

  • Risk Management
  • Scope Management
  • Issue Management
  • Time & Cost Management
  • Resource Management
  • Communication Management
  • Quality Management
  • Procurement Management
  • Sales Management

DSVC engages following personnel during the ERP implementation cycle


Project Manager

Manages the project with the customer project manager.

Engagement Manger

Facilitates hand-over from sales, communication with customer throughout the implementation, manages customer engagement and customer relation.

Application Consultant

Analyses business processes, describes requirements, facilitates gap/fit analysis, designs modifications, tests modifications, configures the system, and performs training.

Development Consultant

Evaluates requirements and participates in design of modification, develops and unit tests modifications.

Technology Consultant

Analyses existing infrastructure, estimates required infrastructure, sets up environments (test, live, etc). Installs software, optimizes performance, perform upgrades.

DSVC suggests customers to engage following personnel during the ERP implementation cycle


Business Decision Maker

Makes business critical decisions related to implementation project, controls budget, reviews proposed Solutions and estimates, delegates authority to project manager and/or IT manager.

Project Manager

Drive customer activities for the project.

IT Manager

Provides information on existing infrastructure and participates in planning future infrastructure. Functions as primary contact at customer site.

Key Users

Domain and processes experts, has critical knowledge of specific business function, describes processes, helps configure and test the system.

End User

Supports the System Test and uses the System once implemented. Provides feedback to be used as a basis for optimization.